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Once a customer submits an order and pays its time for you to fulfill the items purchased. The process of order fulfillment varies from business to business. Some companies pick the order items, package them, and ship all from a backroom within there own premises. Other companies carry no inventory at all and are reliant upon drop shippers to fulfill their customer’s orders. Some companies hire a fulfillment company to stock, box, and ship orders from a centralized lower cost point of origination.
No matter how you fulfill your customer orders, you will find that a well defined process will help you lower cost and increase profits. In all cases you will often find a need to integrate a daily fulfillment file for whichever style of fulfillment you choose to implement. Catfish Software has extensive experience in documenting, preparing, and implementing a daily fulfillment process.
We focus on identifying the costly bottlenecks in your fulfillment process and can help you minimize cost while enhancing your deliverable processes. In addition we also provide assistance in developing a customer retention process at the fulfillment level which over the course of time will result in repeat customer purchases from your site.
Contact us to discuss your fulfillment issues, and to learn more about how we can help you minimize cost, maximize throughput, and enhance your fulfillment processes. |
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Order Fulfillment
