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No matter how you slice it, some customers still want to buy your products or services by phone. And without a doubt routing calls through an 800 number is still the preferred business method of phone sales. These days there are hundreds of service providers that offer VOIP based 800 call services that are extremely inexpensive, and can increase sales 10-20% over existing sales levels.
Typically 800 numbers are deployed on every product description page, and are set to either call forward to your business number, or a answering service. At a graduated level for higher volume direct sales from Television or Radio, your 800 number can forward through to a live operator standing by to take orders online.
At any level of usage, having the ability to track phone sales generated by your website is a critical requirement for accurate conversion analysis. Catfish Software has extensive experience in setting up 800 call services, 800 tracking, and phone sales conversions. In addition we also prepare and manage day to day fulfillment processes associated with phone sales.
We also help you develop your call scripts, and measure the effectiveness of your scripts, and the performance of operators who take orders via phone. If you’re looking for 800 call services to integrate with your existing cart, we can help, just give us a call! |
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800 Call Support
